RWAHUB Privacy Policy
DataCityWeMarket Co., Ltd. (hereinafter referred to as “Company”) complies with relevant laws and regulations, including the Personal Information Protection Act. We respect the protection of users' personal information and take the following precautions: Establish and disclose personal information processing policy.
This policy applies to RWAHUB services operated by the company.
Article 1 (Purpose of processing personal information)
The Company processes personal information for the following purposes and does not use it for purposes other than those listed below.
Service provision and operation
- Member identification and service usage management
- Providing platform features and managing usage records; handling customer inquiries and complaints.
- Responding to inquiries, resolving disputes and delivering notices; meeting legal and compliance requirements.
- Legal obligations related to Anti-Money Laundering (AML) and Countering the Financing of Terrorism (CFT) fulfillment
- Record retention and reporting required by applicable laws; improving service stability and security.
- Prevention of fraudulent use
- System security and log analysis
Article 2 (Items of personal information processed)
The Company collects only the minimum personal information necessary to provide the Service.
1. Required collection items
- Access information (IP address, access date and time, browser information)
- Service usage records, log data
- Blockchain wallet address (wallet address)
2. Select items to collect
- Information provided when making customer inquiries (email, contact information, etc.)
The Company does not collect sensitive or unnecessary personal information such as resident registration numbers, account numbers, passwords or private keys.
Article 3 (Processing and retention period of personal information)
The Company retains personal information until the purpose of its collection and use has been fulfilled. Where retention is required by applicable law, information is kept for the prescribed period.
- Service usage record: 3 years after termination of service use
- Storage information according to laws and regulations: Period specified in the relevant laws and regulations
- Customer inquiry records: 1 year after completion of processing
Personal information whose retention period has expired will be destroyed without delay.
Article 4 (Provision of personal information to third parties)
In principle, the Company does not provide users' personal information to third parties, except in the following cases.
If the user consents in advance
When there is an obligation to submit according to laws and regulations
When there is a legitimate request from a relevant agency such as an investigative agency or supervisory agency.
Article 5 (Entrustment of personal information processing)
The Company may outsource certain personal information processing tasks to support service operations. In such cases, it enters into outsourcing agreements under applicable laws and manages and supervises contractors to ensure that personal information is handled securely.
Article 6 (User rights and methods of exercise)
Users may exercise the following rights at any time.
Request to view personal information
Request for correction/deletion of personal information
Request to stop processing personal information
You can request the exercise of your rights from the company in writing, email, etc., and the company We will take action without delay in accordance with relevant laws and regulations.
Article 7 (Procedures and methods for destroying personal information)
The Company destroys personal information using the following methods when its retention period expires or the purpose of processing has been fulfilled.
- Electronic files: deleted by technical means that cannot be recovered.
- Paper documents: shredded or incinerated
Article 8 (Measures to ensure the safety of personal information)
The Company takes the following measures to protect personal information.
- Access rights management and internal control
- Data encryption and security system operation
- Regular security checks and training
Article 9 (Notice related to blockchain technology)
RWAHUB uses blockchain technology. Due to the nature of blockchain networks, transaction records stored on a blockchain may be technically difficult or impossible to modify or delete.
Users must fully understand its characteristics before using the service.
Article 10 (Personal Information Protection Manager)
The Company appoints a privacy officer to handle inquiries and complaints concerning personal information protection.
- Personal Information Protection Officer: [CEO Jang Jin-woo]
How to contact us:
Telegram: JJ670814
We chat: wxid_r76k1s99m26g22
E_mail : [email protected]
Kakao : 8201025283205
Article 11 (Changes to personal information processing policy)
This Privacy Policy may be revised following changes in laws or service policies. Changes will be announced in advance through service notices.